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CUSTOMER SERVICE

Shipping Policy

Last updated: May 29, 2026

Policy Overview

At YuFeng Inc, we are committed to delivering your luxury furniture with the utmost care and professionalism. We offer worldwide white-glove delivery service to ensure that your investment arrives safely and is installed perfectly in your home.

This shipping policy outlines our delivery services, timelines, and responsibilities. Please read this policy carefully before making your purchase.

Shipping Coverage

  • United States: White-glove delivery to all 50 states
  • International: Worldwide delivery to over 100 countries
  • Remote and rural areas are serviced with prior arrangement
  • Special arrangements available for high-rise buildings and restricted access locations

Delivery Timelines

In-Stock Items

Standard delivery within the continental United States: 2-4 weeks

Alaska, Hawaii and international destinations: 4-8 weeks

Custom & Made-to-Order Items

Production time: 12-16 weeks (depending on complexity)

Delivery time after production: 2-8 weeks (depending on location)

* You will receive a tracking number and delivery confirmation 3 business days before your scheduled delivery

Premium White-Glove Delivery Service

All YuFeng Inc furniture includes our exclusive white-glove delivery service at no additional charge for orders within the continental United States. Our professional delivery team will:

  • Carefully transport your furniture to your home
  • Bring the furniture into your room of choice
  • Unpack and inspect all items for damage
  • Assemble and install your furniture
  • Remove all packaging materials and debris
  • Provide a final walkthrough to ensure your complete satisfaction

International Shipping

We offer international shipping to over 100 countries worldwide. International shipping costs are calculated based on the destination, size and weight of your order.

  • Import duties, taxes and customs clearance fees are the responsibility of the customer
  • We will provide you with all necessary documentation for customs clearance
  • White-glove delivery service is available in most major international cities
  • Delivery times may vary depending on customs processing times

Shipping Insurance

All shipments are fully insured against damage and loss during transit at no additional cost to you. Our insurance covers:

  • Full replacement value for any damaged or lost items
  • Professional inspection and assessment of damage
  • Expedited repair or replacement for damaged items

Receiving Your Order

  • Please inspect all items carefully before signing the delivery receipt
  • Note any damage or missing items on the delivery receipt
  • Contact us immediately at+14757550066 if you notice any damage
  • Damage claims must be reported within 48 hours of delivery

Questions About Shipping?

Our dedicated logistics team is available to answer any questions you may have about shipping and delivery.

Contact Logistics Team